Privacy Policy

We respect your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy explains how information may be collected, used, stored and protected when you visit our website, explore our products, submit an enquiry or communicate with us regarding industrial product sourcing requirements.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you interact with our website, including:

Name
Company or business name
Email address
Phone number
Location
Product or product category
Required quantity
Product specifications
Intended application
Project location
Customization requirements
Delivery-related requirements
Other information you choose to provide

We may also automatically collect limited technical information such as IP address, browser type, device type, operating system, pages visited and website interaction information.

2. How We Use Your Information

We may use collected information to:

Respond to enquiries and requests.
Understand your industrial product requirements.
Provide relevant product and sourcing information.
Help identify suitable manufacturers or suppliers.
Facilitate communication regarding your enquiry.
Assist with quotation or product information requests.
Improve our website and user experience.
Analyze website usage and performance.
Maintain website security.
Comply with applicable legal requirements.
3. Product and Supplier Enquiries

When you submit a product or sourcing enquiry, the information you provide may be used to identify relevant manufacturers or suppliers.

Where necessary to respond to your enquiry, relevant information may be shared with an appropriate manufacturer, supplier or service provider.

Such manufacturers or suppliers may contact you regarding product specifications, pricing, availability, customization, delivery or other commercial matters.

4. Information Sharing

We do not sell or rent your personal information as a standalone data product.

Information may be shared with:

Relevant manufacturers or suppliers.
Service providers supporting website operations.
Hosting, analytics or technology providers.
Professional advisers where reasonably required.
Government authorities where required by law.

Only information reasonably necessary for the relevant purpose should be shared.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage and enhance your browsing experience.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Third-Party Services and Links

Our website may use third-party services for hosting, analytics, communication, forms and other functionality.

The website may also contain links to external manufacturer, supplier or third-party websites. We are not responsible for the privacy practices or security of external websites.

7. Data Security

We take reasonable administrative, technical and organizational measures to protect information against unauthorized access, misuse, alteration, disclosure or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

Information may be retained for as long as reasonably necessary to manage enquiries, provide requested assistance, maintain business records, improve services or meet applicable legal requirements.

9. Your Privacy Rights

Depending on applicable law, you may have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion where legally applicable.
Withdraw consent where applicable.
Ask questions about how your information is used.
Opt out of certain communications.

For privacy-related requests, please contact us using the contact details available on the website.

10. Children's Privacy

This website is intended primarily for businesses and general audiences. We do not knowingly collect personal information from children in violation of applicable law.

11. Sensitive Information

Please do not submit passwords, financial account credentials, government identification numbers or other highly sensitive information through general enquiry forms.

12. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your information, please contact us through the contact details provided on the website.

Phone: 080 3114 9779